Frequently Asked Questions

Which requirements and prior knowledge do I need to participate in a training course?

The training description contains the prerequisites for the participation in the course (e.g. install particular software, complete eLearning tutorial). Where prerequisites are not stated and for most basic courses a general technical knowledge is sufficient to attend.

In which language are the courses held?

All courses are delivered in English language.

What is the maximum number of participants for the course?

In order to ensure successful learning, the size of training groups varies from course to course. Please contact us for the information on a specific course.

What do I have to bring to the course?

The course description contains the information on what to bring to the training.

Are food and drinks provided during the training?

Yes, food and drinks are provided free of charge during face-2-face training. Please contact us should you have any special dietary needs.

Does the content of the identical training sessions differ depending on locations?

The location does not influence the contents of the respective course. All courses are structured to provide the best outcomes for the students.

Where do I get the directions for the training locations, and information about accommodation and transport?

We will send you an e-mail prior after the booking with all details with regards to training location, accommodation options, and any transport/parking suggestions. Alternatively, you can contact us anytime for more details.

How do I register for a training?

Contact us using the form, e-mail us at, or call us on +61 433 688 855.

How do I cancel a training course?

For the cancellation conditions please refer to our T&Cs.

Please send us a cancellation to

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